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loyalty
3:00
Sep 1, 2021

Building loyalty is critical during times of COVID-19

If a brand can convey relevant messages to a regular customer with the potential for discounts or specials customised for that user, it will start growing its business more effectively.

3:10

Network performance to determine smartphone customer loyalty

Network performance will decide how loyal these users will be towards their operators in the future, says a report.

4:30
Jun 1, 2012

Rethinking retail

The annual IBM Consumer Study shows consumers are becoming increasingly tech-savvy and empowered, and retail should adapt accordingly.

1:30
Feb 23, 2005

Govt hands out Telkom shares

Telkom`s Khulisa shareholders are to receive a total of about R98 million in free shares.

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