Developing digital transformation roadmaps for insurers
Decision-makers must communicate with employees across the value chain so they can understand the ultimate goals an insurer will be working towards, says Ben Burger, managing executive at SilverBridge Holdings.
Insurance modernisation critical for business success
The limitations of a legacy approach means the time has come for insurers to reinvent themselves, says Annalie Terblanche, head of Product at SilverBridge Holdings.
Intelligent automation drives operational insurance improvements
IA combines robotic process automation and artificial intelligence technologies to facilitate rapid end-to-end business process automation and accelerate digital transformation, says Kelly Preston, data analytics manager at SilverBridge Holdings.
POPIA provides springboard to insurance growth
POPIA has allowed insurers to clean up outdated legacy systems and enabled the move towards a single, consolidated view of their policyholders, premium payers and beneficiaries.
Insurance compliance brings growth opportunities
Insurers that have implemented advanced analytics solutions to manage and administrate compliance are outperforming their competition, says Angelique Strumpher, manager at SilverBridge Holdings.
The evolution towards continuous underwriting
Continuous underwriting helps insurers collect meaningful data from a variety of sources before, during and after the risk evaluation timeframe, says Kelly Preston, data analytics manager at SilverBridge Holdings.
Intelligent automation provides opportunities for customer-centricity in insurance
For insurers, part of IA sees intelligence injected into those business processes that focus on critical decisioning points such as underwriting and claims, says Patrick Ashton, managing executive at SilverBridge Holdings.
Evolving retail insurance market
From a client perspective, this more digital-led way of doing business has been welcomed as end-users have been embracing digital solutions over the past several years, says Annalie Terblanche, head of Product at SilverBridge Holdings.
Strategic alliances between insurers and tech companies key to modernisation
These partnerships empower insurers to become more digital and address more sophisticated demands of consumers, at a more rapid pace, says Lee Kuyper, deputy CEO at SilverBridge Holdings.
Data brings competitive edge to insurance
The opportunity to derive more sophisticated insights brings with it the potential to monetise data in ways previously unimagined, says Kelly Preston, data analytics manager at SilverBridge Holdings.
Liberty Kenya mitigates risk of lockdown with SilverBridge
Liberty Kenya partnered with SilverBridge Holdings to digitalise its paper-based onboarding process, improving the customer experience while delivering on the digital enablement of beneficiaries.